How AI is redefining the COO’s role

How AI is redefining the COO’s role

Published on Nov 20
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The McKinsey Podcast
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<p><strong>From gen AI pilots to automated supply chains,</strong> technology is reshaping how operations leaders create efficiencies, build resilience, and encourage teamwork. On this episode of <a href="https://www.mckinsey.com/featured-insights/mckinsey-podcast"><em>The McKinsey Podcast</em></a>, <a href="https://www.mckinsey.com/our-people/daniel-swan">McKinsey Senior Partner Daniel Swan</a> speaks with Editorial Director Roberta Fusaro about how <a href="https://www.mckinsey.com/capabilities/operations/our-insights/productivity-at-the-core-how-coos-deliver-strategy">COOs can embed technology</a>, particularly AI, into their company&rsquo;s culture. It requires balancing the urgency of today with the transformation of tomorrow.</p> <p>Articles/pieces mentioned:</p> <p><a href="https://www.mckinsey.com/mgi/our-research/the-hard-stuff-2025-taking-stock-of-progress-on-the-physical-challenges-of-the-energy-transition">The hard stuff 2025: Taking stock of progress on the physical challe...