
0:000:00
<p><strong>Yes, dreaming up your next getaway</strong> can be exhilarating. But booking it? Often less so. For many customers, the thrill of travel risks getting lost in logistics, says McKinsey Senior Partner <a href="https://www.mckinsey.com/our-people/jules-seeley">Jules Seeley</a>. On this episode of <a href="https://www.mckinsey.com/featured-insights/mckinsey-podcast"><em>The McKinsey Podcast</em></a>, he joins Global Editorial Director Lucia Rahilly to discuss <a href="https://www.mckinsey.com/industries/travel/our-insights/remapping-travel-with-agentic-ai">new research</a> on the rise of AI in the travel industry, including the advent of AI agents that could design end-to-end itineraries, rebook disrupted flights, and tailor recommendations to each traveler’s tastes—changing the calculus for customers and travel employees alike.</p> <p>Theme music composed, performed, and produced by Joy Ngiaw.</p><p>See <a href="https://www.mckinsey.com/privacy-policy">www.mckinsey....