20160427 - SuperAdaliu

I went to the China Merchant Bank with Della this noon. Because we applied for the bank card few months ago, and the bank teller told us: if the money in the card was more than 1000RMB, there would have no service charge when we drew money from other banks. But months later, when we checked the bills, it is different with what she said. The bills showed that from this year, they collects fees, and even worse, they did not give us a reminder at all. I was so angry about that so I called 95555 for the explanation of the issue. The hall manager apologized to me and advised me to the bank again, then she would help me to handle the issue. So today we were there. The she helped us to change the card to another one and then sent each of us an umbrella.