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<p>Americans take more than 20 billion elevator rides every year — and keeping them safe is an expensive proposition. Zachary Crockett makes small talk.</p><p> </p><ul><li><strong>SOURCES:</strong><ul><li><a href="https://www.linkedin.com/in/frank-christensen-2bb01a21/">Frank Christensen</a>, president of the International Union of Elevators Constructors.</li><li>Shannon Moore, service mechanic for the International Union of Elevator Constructors Local 8.</li><li><a href="https://www.linkedin.com/in/brianjoconnell/">Brian O'Connell</a>, senior vice president of the Eastern U.S. at Otis Elevators.</li><li><a href="https://www.centerforbuilding.org/about">Stephen Smith</a>, executive director of the Center for Building in North America.</li></ul></li></ul><p> </p><ul><li><strong>RESOURCES:</strong><ul><li>"<a href="https://admin.centerforbuilding.org/wp-content/uploads/2024/12/Elevators.pdf">Elevators</a>," by Stephen Smith <i>(Center for Building in North America,</i> 2024).</li><li>"<a...