AI Agents Talking to AI Agents: Reinventing Commerce with Decagon CEO Jesse Zhang

The traditional call center may soon be a thing of the past. Jessie Zhang is building AI agents designed to replace monotonous human labor and transform how consumers interact with brands. Elad Gil sits down with Jesse Zhang, co-founder and CEO of Decagon, an AI agent company at the forefront of AI customer service. Jesse talks about how Decagon secured large enterprise clients and the impact of its AI agents, his journey as a second-time founder, and Decagon’s company culture. Plus, they discuss what the future of agentic customer service may look like. Sign up for new podcasts every week. Email feedback to show@no-priors.com Follow us on Twitter: @NoPriorsPod | @Saranormous | @EladGil | @thejessezhang | @DecagonAI  Chapters: 00:00 – Jesse Zhang Introduction 00:30 – Decagon’s Services 01:11 – Decagon’s Customers and Growth 02:41 – Productivity Gains with Decagon 03:33 – How Decagon Integrates in Customer Workflows 04:25 – Jesse’s Second Time Founder Story 05:41 – Jesse’s Hir...