SaaStr 813: From Startup to $11B: ServiceTitan's CRO Breaks Down Their Sales Playbook

<p>In this session, CRO of ServiceTitan, Ross Biestman, and Chemistry's Managing Partner and Co-Founder, Kristina Shen, discuss ServiceTitan's founding principles and growth from a small company to a $11 billion vertical SaaS leader. Together they cover ServiceTitan's mission-driven approach, and its successful adoption of AI for operational efficiency. Ross shares personal anecdotes about customer interactions and pivotal moments leading to ServiceTitan's massive success. The episode underscores the importance of on-site customer interactions and the role of AI and disciplined expansion in their growth strategy.</p> <p>------------------</p> <p>This episode of the SaaStr podcast is sponsored by: <a href="http://get.tech/">get.tech</a></p> <p>The best .coms are taken or overpriced. So you settle on a workaround domain for your website.</p> <p>Don't compromise. Get a clean, sharp .tech domain that instantly says: this is a tech startup.</p> <p>Grab yours at get.tech/saastr or via domain...