SaaStr 821: Swapping Stories - Building AI-First Companies: Insights from Zapier's CEO and Co-Founder Wade Foster

<p>SaaStr 821: Swapping Stories - Building AI-First Companies: Insights from Zapier's CEO and Co-Founder Wade Foster<br /> <br /> Join us for an in-depth conversation with Wade Foster, co-founder and CEO of Zapier, on the SaaStr AI Swapping Stories Podcast! Wade shares how Zapier is leading the way in AI-powered automation, the evolution from simple workflows to agentic systems, and why AI fluency is now a must-have for every new hire.</p> <p>In this episode, we discuss:</p> <ul> <li>The journey of Zapier from integration tool to AI orchestration platform</li> <li>Real-world examples of agentic workflows and automation at scale</li> <li>How Zapier's culture embraces "don't be a robot, build a robot"</li> <li>The impact of AI on sales, customer success, and internal operations</li> <li>Tips for companies looking to hire and upskill for an AI-first future</li> <li>The latest trends in AI tools, including voice-to-text and workflow automation</li> </ul> <p>Whether you're a founder, operat...